Warning: I'm not too happy right now and there may be some not so nice language in this post.
Wow! So, we have taken the advice of calling our high interest credit cards and asking for a rate reduction.
This woman (a supervisor) will not reduce the interest rate.
What she IS going to do is lower our credit limit. This sucks because it will raise our debt ratio, and in turn lower our credit rating. She says this will help. DH is trying to tell her it won't. She won't listen. We're trying to get someone above her and she is saying she is the top. Bullshit. DH is being really good, calm, persistent, and knowledgeable.
We have been good customers. We have a high balance, they've been making around $200 per month in interest from us, and we want something in return. Instead they fuck us again. Now it's time to take our business elsewhere. The interest rate is 23.99%. Screw that.
Good thing we have a 0% transfer offer. We will be transferring our Bank of America balance to another card and never using them again.
We won't be closing the account, because that could hurt our credit rating, but we will never use it again (other than the occasional tank of gas that gets paid immediately).
edited to add:
Our current balance with this card is $8,762.50
Our current limit is $14,700.00
We owe appx. 60%
She is cutting our limit to the amount we currently owe, hence making us owe 100%.
We are done with Bank of America.
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